United States’ economy is still experiencing financial crisis. That is the reason why American jobs are increasingly in short supply, that is according to the U.S. Labor Department. The failure was smaller than they usually expected but it still marked the country’s seventh straight month of job losses. The national unemployment rate has increased from 5.5 percent to 5.7 percent. Some experts say there is a bright spot on the jobs front in the United States of America. Most American companies who had relied on workers stationed overseas are now bringing jobs back to the United States and that is the good news for those American who lost their jobs. Most foreign companies are continuing to expand their operations in the United States of America and they are planning to hire more local residents, instead of going in foreign staff for business. The jobs are coming back to the United States of America. According to the author of the book “Smartsourcing,” Thomas M. Koulopoulos, that in the last three years companies from Dell to Citigroup have been bringing jobs back into the United States of America. Part of what is happening and the changes that it overcomes, Koulopoulos said, it is an emphasis on improving customer service and client relationships. Though the U.S. labor market is contracting, a reduction in some operations and an increase in foreign companies opening new U.S. operations may offer some relief. He also added that “There was this illusion that globalization was just about technology and the world is flat because you make it flat, but that only goes so far and you have to have people that are close to the customers so that it will have a better relationship. “The paramount reason” of Tata Consultancy Services, an Indian information technology company, considered the importance of customers. They will open a new 1,000-person office in Cincinnati, that is according to Tata spokesman Mike McCabe. Tata already announced plans for the new office in March, the company already has offices in the United States for years, but the Ohio delivery center will be the company’s first U.S. office to hire consultants that do the company’s work, But the company will have to look to local candidates to fill most of the jobs at the Cincinnati center. Among American companies, the employment Web site Monster is one of the latest to bring jobs back into the U.S. after outsourcing abroad. That is really a great news for U.S. The company announced earlier this month that it would open a customer service center in Florence. That said office would employ 300 people which has the quality that they are looking for. The executive vice president of customer service at Monster, Art O’Donnell, said that turnover at the overseas company made it difficult to train employees to do more than just provide basic help on how to change a password or activate an account.
Outsourcing will bring so many jobs in the United States of America and in the different parts of the world. Outsourcing is really a good help in the everyday life of a company. It helps the business to prosper. Most company prefer outsourcing as their new strategy.
