Indian companies are allowing the Americans to work on their companies. It has been a long time since the Indian IT companies began their US operations from Bangalore and other cities. Wipro, an Indian-based outsourcing firm, is currently starting working at their newly hired Americans in their facility in Atlanta, Georgia, USA. The recent graduates from Georgia Tech and University of South Carolina are having a training on how to handle and manage Information Technology (IT) clients. The most significant part of working with clients and customers is the attitude. Wipro, an outsourcing giant, already set up facility in the US in the year 2008. The Japanese automakers also started manufacturing in the United States in the year 1980. Most of the companies that are based in India, is looking for a destination in the US to acquire the same benefits. According to Wipro, they call it as reverse outsourcing. Some of the said benefits are very economically. According to Suraj Prakash, vice president for global delivery organization at Atlanta Development Center (ADC), Wipro’s American IT center, said that no one can ever compete with an India cost model. If a certain company will going to work for just an ambitious projects, it will surely take on more of the travelling in order to handle the intensive interaction with the client and they will pay attention on higher costs from the time delays in taking feedback and will be paying attention in those errors from misunderstanding the real local business concept. He also added that a company will end up spending too much money doing the same work again. The two larger competitors of Wipro are looking for a location in the US. These two competitors are Infosys and Tata Consultancy Services (TCS). The Infosys has a plan to expand its facility in Dallas, Texas, USA. They will be hiring local residents and they will look for US government contracts. While the Tata Consultancy Services has been hirewd almost 300 employees an additional to its workforce in its facility near Cincinnati. According to Amar Naga, the head of TCS’s US center, that establishing in the U.S helps them and their customers to reduce their infrastructure and their operating costs. Through that, they will serve their customers with a high quality and better services. According to the economic of the Georgia Institute of Technology, Usha Nair-Reichert, that those companies are already undergone through the process of maturation because they have a lot of experiences and they are really aiming to be one of the global players in the field of outsourcing. Outsourcing has gone too far, It has a great help on the work and tasks of the company. It helps in such a way that it can make the operating expenses to reduce and eliminate. It also has an ability to make a certain industry to prosper and not to loss its business knowledge. This is really an amazing strategy to make a certain industry to be successful and well-known in the global business marketplace.
Reference
http://www.csmonitor.com/Business/2010/0412/Why-Indian-IT-companies-are-outsourcing-to-US
