Sitel is one of the leading Business Process Outsourcing. It is a call center provider. Sitel is a United States company that has its headquarter in Nashville. It operates over 140 call centers in 27 countries. This Business Process Outsourcing company is catering worldwide. Sitel has just been awarded as one of the “Top Global BPO providers” in the seventh annual Global Services 100 survey. This prestigious survey is ranking and giving honour those of the top global providers that have provided business and technology outsourcing services.
Sitel was also named as a “Top Contact Center and Customer Management Vendor” and “Top 20 Employer.” It already made its name in the global outsourcing market. It is a growing Business Process Outsourcing. Sitel has released its plan of hiring 100 customer care agents in additional to its workforce. They are looking a potential workforce who can based in their call center facility that is located in the city of Asheville, North Carolina.
The hiring of the qualified applicants is already beginning. They are looking for the agents who has the potential to be an efficient employee in their company. They are searching for the workforce who possess the skills and talent to provide a high quality customer care support and services for their trusted clients. They are looking for those people who are determined to work and those who can contribute in their growing company. Sitel is looking for diligent agents that have a customer service experience and computer literate. Those of the qualified applicant who will be hired, will receive a salary rate of $8 per hour with a full benefits package.
According to Jeremy Skidmore, human resources manager at Sitel, in the area of financial services, Sitel is anticipating that those banking companies will be investing again in their customer service offerings in order to provide new and those of their other customers with a remarkable experience. He also added that in these times when most of the company is experiencing financial crisis, Sitel is able to invovle in the best practices that they get from their clients all over the globe. They are able to provide the flexibility needed in order to handle changes and challenges in customer care volume and they are assuring those banking customers that they will receive all the information that they need in just a reasonable manner.
