The two of the leading businesses in the South America will merge and join forces in order to have a partnership. These two are the Allus and the Contax. They are the leading businesses in the field of call centers and business process outsourcing (BPO). Allus is the leading company in Latin America in providing Business Process Outsourcing services. The provide high value and high quality services to its clients. The deal between the two will make Allus the major provider in South America in the area of communication and outsourcing services.
The Allus has 117 clients, 56 services centers and nearly 120,000 employees. While the Contax has an operational office in Colombia, Peru, Argentina, USA, and Spain. It has 14,000 employees and it caters 63 clients like financial and insurance companies. Allus has 21% of the BPO market and a 14% growth in revenue in the year 2010 in Columbia while Contax has 26% of the BPO market in Brazil. They are planning to develop more outsourcing infrastructures.
The clients and customers of Allus and Contax have an access in the services of the two companies. This merging of the two campaniles will benefit both parties. The Allus and Contax outsourcing firms have a huge influence in the economy of South America. Outsourcing itself has a positive impact of the economic status of a certain country by providing a decent jobs.
Reference
www.colombiareports.com
http://colombiareports.com/colombia-news/economy/15475-two-outsourcing-giants-merge.html
http://outsourcezone.wordpress.com/2011/04/14/two-south-american-outsourcing-leaders-merge/
