The business process outsourcing industry in India is the top destination of the Business Process Outsourcing. It is still steady despite the macroeconomic challenges and problems that are haunting the US. The United States of America is the it biggest outsourcing market. What ever happens, it won’t affect the prospects of the $17-billion industry.
This is anticipated that global and international clients have already undergone significant strategies for further cost reduction. The impact will be positive since the clients will be forced to outsource more to minimize the costs and to increase the benefits of that will come out to the global outsourcing services providers, that is according to the experts. In fact, on the year 2008, when the economic crisis happened, the customers and clients just went through a minimal amount of adjustment. They just moved from one pricing model to the other.
The customers give a different kind of flexibility than they gave before and that led to a different kind of relationship that was form in that moment. The BPO industry was more insulated as compared to some other industries because Business Process Outsourcing is so strong. It remains steady despite of all the economic challenges that occur. According to them, it will not directly effect and linked to the global uncertainties.
When the financial crisis is experiencing the whole world, IT sector grows by seven percent during that moment while the Business Process Outsourcing sector expanded by 20 percent. Because of those numbers, it speaks of a very interesting dynamics and what lies ahead for the Business Process Outsourcing industry. It just means that the Business Process Outsourcing really has a bright future. The the Indian Business Process Outsourcing industry is expected to grow 16-18 percent in 2011-12 despite of the economic crisis in the US and European markets. Outsourcing is really a great factor on the economic status of a certain country. It helps in providing people a great career. It gives a job for those people who are really willing to work. Most companies really prefer outsourcing because of its advantage. Outsourcing is really cost effective.
