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| Category Archives:
Outsourcing News |
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Site Director for Customer Service Center at Call Center Outsourcing Provider Sitel Receives Surprising Call from the White House |
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Mr. John Munoz, the site director for call center outsourcing provider Sitel’s customer service center, located in Las Cruces, New Mexico was just experiencing a simple and typical day in its office at Sitel New Mexico when he shockingly received a call from the White House. When he answered the call he was extremely nervous. […]
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Offshore Outsourcing, Regulations Force Law-Firm Changes in 2nd Decade |
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According to the experts, there are a lot of good advantage that have been tackled. The outsourcing industry has gone too far. It has achieve a lot of good news in 2010 and there are many contribution that it can made in the year 2011. According to them, the second decade of the 21st […]
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Challenges ahead of Indian Outsourcers |
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There are a huge number of companies in the United States thinking of reducing Information Technology budgets because of the economic crisis. The United States of America and United Kingdom based companies are paying attention on rolling out huge investments into the Business Process Outsourcing industry. In order to surpass the economic crisis, most investors […]
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Call Center Outsourcing Provider VMC Adds New Jobs in San Antonio |
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The VMC is a Business Process Outsourcing company. It has released its plan of adding almost 40 new jobs this week in its Chustomer Care and Technical Support Center at Brooks City-base. By the end of September, they are anticipated that they will be adding 120 new jobs in San Antonio. In the month of […]
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Nevada’s outsourcing of slot testing likely to benefit manufacturers |
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Most o f the manufacturers of appliances and light fixtures are some time sending their products to some private and independent laboratories in order to test the customer’s product to ensure that the product is safe to uses and this said testing is in accordance with the standards set by the groups such as […]
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Felix becomes second category five in 2007 |
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September 3, 2007 Hurricane Felix was the second to be considered under the Category 5 Hurricane to form in the Atlantic Basin in 2007. The storm was formed as a tropical wave in the Central Atlantic, and then it strengthened to a tropical storm. Then, in just a couples of days, it turned as a […]
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Ohio Chief Says Outsourcing Dispatch Would Have Saved Other Officers’ Jobs |
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Chief Mike McCoy is the police officer in the village of Mount Sterling. He said that he has already planned ways on how he can his budget and save his force. Village Council has decided to lay off every dispatcher and officer but the police officer McCoy was not included. This move was forced […]
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Inside the Allus Move to Gain Access into Brazil’s Thriving Contact Center Industry |
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The recent merger of Allus and Contax builds a new giant in the Nearshore BPO and contact center business. The combined operation employs 120,000 qualified applicants and it will provide services in Argentina, Colombia, Peru, Spain, and in the different parts of the world. Peter Ryan, lead analyst covering the contact center and BPO […]
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Gartner predicts growth in BPO market |
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According to Gartner, there are a lot of expectations in the growth of the Business Process Outsourcing industry. Most companies continue to look to Business Process Outsourcing as a means of reducing costs. Gartner said that there will be 3.8% growth in the BPO market in North America in 2011, the United States of America […]
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Banks are looking to expand into full-service business relationships with BPOs |
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There are a lot of factors that can influence the future of Business Process Outsourcing banking. Most banks prefer to outsource because it is a great help in their job. They are looking to expand into full-service business relationships with Business Process Outsourcing. A huge number of financial companies and institutions are exploring BPO opportunities. […]
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